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The Broadening of Contact Centers Horizons – Free Whitepaper from Genesys.
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The latest whitepaper from Genesys is here.
Titled “The Broadening of Contact Centers Horizons” this insightful read will teach you about driving business value though each and every customer conversation at your contact centre.
Contents:
- Why Contact Centers are the Life Blood of Companies?
- Your Contact Center and You
- Mapping the Contact Center of the Future
- The Genesys One Contact Center Advantage
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